Step 1: Stop the Water Immediately
Find the main valve: Locate your home's main water shut-off valve. It is usually near the front foundation wall, in the garage, in a crawlspace, or outside near the water meter. Turn it off: Turn the valve clockwise or push the lever crossways to completely shut off the water. Drain the pipes: Open all your hot and cold faucets and flush the toilets to drain any remaining water left in the lines.
Step 2: Protect Your Home and Safety
Cut the power: Turn off the electricity at your main breaker box if water is near outlets, appliances, or light fixtures. Shut off the water heater: Turn off the power or gas to your water heater so the heating elements do not burn out. Contain the water: Place buckets under active drips and put down towels or blankets to block water from moving into dry rooms. Remove standing water: Use a wet/dry vacuum or mops to clear puddles before mold starts to grow.
Step 3: Hire a Qualified Professional
Call a licensed plumber: It is imperative to hire a licensed and knowledgeable professional who can help you assess the possible reasons why your pipe failed and assure the problem has been mitigated. Leverage their network: A knowledgeable plumbing professional can directly coordinate with a network of restoration services to make the transition to clean-up smoothly.
Step 4: Document the Damage
Take photos and videos: Photograph all ruined drywall, flooring, and personal items. Contact insurance: File a claim with your homeowners insurance provider and send them your photos and repair receipts.